[Closed] Frequently Asked Questions - Product Support
Q: What warranty will be provided with the engine?
A: To be confirmed.
Q: Will TurbAero offer a Health and Usage Monitoring System (HUMS) as part of its after-sales support?
A: Yes, that is the intention.
Q: How will the HUMS work?
A: The Power Control Unit will have a data logging capability. If the engine owner chooses to participate in the maintenance program offered by TurbAero, the owner will periodically upload the engine data into the HUMS system where TurbAero analysts will analyze the data with a view to identifying any engine performance issues that may be a precursor to any type of failure. This will help identify any issues with the engine before an actual failure occurs.
Firewall forward packages
Q: Will TurbAero be offering Firewall Forward (FWF) packages for its engines?
A: TurbAero does not intend to offer FWF packages for aircraft. However, several US-based companies have approached TurbAero to develop FWF packages for popular aircraft. TurbAero intends to encourage external entities to develop and offer FWF packages and installation services. We will list any that we are aware of on our website in due course.
Q: Are there any build assist companies that will do a conversion for me?
A: Several US-based companies have approached TurbAero to develop Firewall Forward packages and carry out conversions for the popular aircraft. While none have actually done so at this time, as we progress through our program, we intend to encourage external entities to develop and offer FWF packages and installation services. We will list any that we are aware of on our website in due course.
Maintenance and overhaul
Q: Where will I go for scheduled and non-scheduled maintenance for my TurbAero turboprop?
A: Approved maintenance organizations and engineers will be listed in the Customer Support section of our website which will be introduced to the website well before the first engine deliveries.
Q: Who will do overhauls on TurbAero engines?
A: TurbAero intends to establish a worldwide network of approved Maintenance, Repair and Overhaul (MRO) shops where the TBO overhaul may be undertaken.